Oberoi Business Hub in Pride Park has expanded its call answering team in response to an increasing number of private, public and charity sector clients who need support post-lockdown. Experienced customer service operatives Laura Cotton and Sharon Colledge have joined the team which handles in-coming calls for more than 300 clients including SMEs, large corporate […]
The UK Sepsis Trust has launched a helpline to offer the best possible information to those affected by Covid-19. Its “Recovery Response” line was initially available to Sepsis victims but is now extended to anyone who has been ill with the Covid-19 virus and their family. Overflow calls will be managed by Oberoi Business Hub […]
Seventy jobs have been created by a social care provider which provides community support and residential care for young adults and children with autism and complex needs. And it believes that people who have found themselves out of work during the Coronavirus crisis could be a perfect fit. Chartwell Trust Care needs managers and frontline […]
As we are supporting practices with telephone triage of patients and call support we thought this was an excellent article and a great piece of advice and training for our own teams that are currently supporting the NHS. This blog was originally published by GP Online, you can find the original blog here. It seems […]
Oberoi Business Hub has risen to the challenge of the Coronavirus crisis by investing in technology to enable call handling staff to work seamlessly from home. Oberoi provides call handling for a wide variety of companies which are affected in different ways by the spread of the virus. But its owner, Kavita Oberoi, also […]
Oberoi Business Hub have had a great start to 2020. Key headlines: From March we will be at 100% capacity across 24,500 square feet of serviced office space. Following the Hub becoming an IOD member we have hosted a number of IOD members at the Hub. Increased our footprint of supporting inbound calls for Law […]
Expanding Derby legal firm Timms Solicitors has added a new dimension to its customer relations thanks to Oberoi Business Hub. After just a month of turning to Oberoi to handle incoming calls, more business opportunities have been created thanks to what managing partner Fiona Moffat says are “voices with a smile”. Timms moved to the […]
Medical body scanning is being revolutionised in the UK thanks to a private healthcare group. MRI Plus is offering patients same-day scans and results between 24 and 48 hours. And the company has teamed up with Oberoi Business Hub’s Rapid Expert Answering Line, meaning patients never face delays. The scanners, based in London and Essex, […]
The life-threatening condition of sepsis is never far from the news headlines at the moment, even featuring in a high-profile storyline in Coronation Street in July this year. Medically, it is the body’s immune system over-responding to an infection and survivors can suffer from lasting consequences, both physical and psychological. These include debilitating fatigue, […]
