A 2015 PwC survey of 10,000 global consumers shows 53% of those surveyed believe technology breakthroughs will transform the way people work over the next 5 to 10 years.
Modern technology allows delivery of call answering services for any type of business, based anywhere across the globe.
Our systems are set up so call handlers recognise which company we are answering the call for and how it should be managed.
Technology allows three parties to share a call, this is often the case where we are patching calls, this allows our call handler prior to transferring a call brief the receiver on the context of the call.
Out-sourced call handling and other back office support has been proven to save costs over full-time employment of staff.
To see how we have benefited our clients pop over to our Case Studies page by clicking here.