Miller & Vincent Properties, a leading independent property management specialist in the East Midlands, has partnered with Derby‑based call handling experts from the Oberoi Business Hub to streamline client communications and maintain the high standards that have defined the business since its founding.
Founded in 2018 by lawyer‑turned‑property professional Sanchia Miller, Miller & Vincent Properties has spent the last eight years building a hands-on property management business that prioritises personalised support, strategic insight, and dependable service for landlords—from single lets to HMOs and commercial portfolios.
Sanchia Miller, co-founder of Miller & Vincent Properties, said:
“As we’ve grown, the demands on our team and the high expectations of our clients made it clear we needed a call handling partner capable of integrating seamlessly with our operations and client‑centric ethos. We chose Oberoi Business Hub because of their professionalism, adaptability, and reputation for delivering tailored, reliable support. Their team now acts as a vital extension of our own, ensuring every landlord and tenant receives a consistently high‑quality experience.”
Kavita Oberoi OBE, Founder and Managing Director of Oberoi Business Hub, commented:
“Meeting Sanchia and seeing her passion for delivering exceptional service to landlords and tenants was inspiring. Our goal at Oberoi Business Hub is always to complement and amplify the work of our clients, and partnering with Miller & Vincent has been a perfect example of that. It’s rewarding to see how our call handling support allows their team to focus on growth and innovation while maintaining a personal touch with every client.”
Jodie Brady, Head of Operations, added:
“It was wonderful to meet Sanchia in December and hear her story—how she pivoted from law to build a thriving property business. We really hit it off straight away, and from the start, it was clear that our teams shared the same values of personal, hands-on service. Supporting Miller & Vincent Properties with their client communications has been a real pleasure, and we’re proud to play a part in helping them focus on growing their portfolio while keeping their clients happy.”
Since beginning the partnership in December 2025, the Miller & Vincent team has been able to devote more resources to core property management functions, including strategic portfolio growth and enhanced property services, confident that client communications are managed effectively and with the same warmth and professionalism clients expect.
Miller & Vincent Properties continues to offer bespoke landlord and tenant support throughout Derby, Nottingham, and the wider East Midlands, reinforcing its commitment to superior property management and proactive service delivery.