Oberoi Business Hub : Case Studies

The examples below illustrate some of the ways the Oberoi Business Hub, and the associated business community, has benefitted our clients over the years.

Conference Suites

Case Study : Call Answering

Business Type: Massage therapist & osteopath business

Client Requirements

  • Use an online calendar used to book appointments
  • Have a range of therapists for the services they provide
  • Employ a part-time receptionist who is trained
  • Holiday/sick leave cover for the receptionist
  • Cover for hours when part-time receptionist not available

How Oberoi supports this clients

  • Oberoi team of "in-house" virtual receptionists are the voice of their company when they are unavailable
  • Book appointments online with the appropriate therapist
  • Give out prices/information to clients about the services
  • Messages are emailed at the time of call
  • Daily summary of calls provided
  • Calls screen to appropriately manage marketing calls

Typical salary costs of further part-time employee approx. £645 per month

Average cost per annum for part-time employee = £7,740

Annual saving of £5,340
by Oberoi providing Back Office Support*

Conference Suites

Case Study : Call Answering

Business Type: Building services, garage and loft conversions

Client Requirements

  • Sole Trader
  • Cannot take calls while working
  • Full time receptionist to take all calls and only to transfer genuine enquiries

How Oberoi supports this clients

  • Oberoi team of "in-house" virtual receptionists are the voice of their company when they are unavailable
  • Patch through (forward) genuine business enquiries
  • If not available send text message with a summary of the call
  • Messages are emailed at the time of call
  • Screen calls to appropriately manage marketing calls
  • Calls screen to appropriately manage marketing calls

Typical salary costs of full time receptionist approx. £1,291 per month

Typical bills over last year have been £58 + VAT per month

Average cost per annum for part-time employee = £15,500

Average cost per annum using Oberoi Call Answering = £814

Annual saving of £14,686
by Oberoi providing Call Answering Services

Conference Suites

Case Study : Conference Suites

Business Type: UK based national pawn broker

Client Requirements

  • Premises big enough to hold 10 new staff on a regular basis
  • Easily accessible as national team
  • Free Parking for delegates
  • Free access to projector, flipcharts and Wi-Fi
  • Provision of lunch and refreshments
  • Capacity to manage 10 days of training

How Oberoi supports this clients

  • Dedicated conference organiser to ensure we exceed the expectations of the client
  • Flexible layout option provided during the day
  • 2 Course hot buffet for all delegates

Savings of over £100 per day compared to other local providers

Conference Suites

Case Study : Conference Suites

Business Type: UK Pharmaceutical Company

Client Requirements

  • Training event for the UK management team
  • Difficult access to their Head Office
  • Capacity for 19 delegates in the plenary session, plus use of 2 break out rooms
  • Provision of AV equipment and business support throughout the day
  • Provision of refreshments on arrival and throughout out the day, including a working lunch
  • Easy access to East Midlands Airport (EMA), Derby railway station and motorway network

How Oberoi supports this clients

  • Our dedicated conference organiser provide personal service, to ensure we exceed client expectation
  • Our location provides easy access for delegates traveling by air, rail or road
  • Flexible provision of refreshments - we will provide what you need, when you need it
  • Fully equipped conference and break rooms

Significant savings compared to local providers.

Discount applies to multiple rooms bookings.

Conference Suites

Case Study : Virtual Office

Business Type: Solicitors Servicing Corporate Entities & Private Individuals

Business Set-up & Requirements

  • 50 offices all over the UK
  • Required Pride Park address without renting an office
  • Required meeting rooms on an ad-hoc basis to conduct client meetings as an when required
  • Mailing address
  • Access to photocopier

How Oberoi support the business

  • Provide a prestigious Pride Park virtual office address
  • Address can be used on letterheads, business cards and websites
  • Mail collection, safe storage and mail forwarding
  • 10% discount on meeting room bookings at the Oberoi HQ

Typical 2 person serviced office annual cost on Pride Park £4,800 per month

£30 + VAT per month for a Virtual Office
£81 + VAT per month for the Conference Suites*

Annual saving of £3,204
by Oberoi providing a virtual office

*on average
Conference Suites

Case Study: Serviced Offices

Business Type: Apprenticeship Provider

REMIT IT; Delivering apprenticeship programmes to the Motor, IT, Business, Hospitality and Health and Social Care industries, across the UK

Business structure and requirements

  • Required a Derby base for training within a week following a new contract
  • Easily accessible business premises with good train links for apprenticeship training
  • Fully furnished with full AV equipment for training
  • Flexible terms with no long term lease
  • Had no investment to fully kit out a training centre
  • High speed IT
  • One monthly fixed cost

How Oberoi supported the business

  • Started with one office in 2012
  • Hired additional space (conference suites) until business grew
  • Access to super-fast 400Mbps lease line
  • Free onsite parking
  • Took on a further 2 serviced offices to meet their business growth
  • Created a bespoke Pearson accredited room to carry out examinations as the business grew